Are you investing in the Experience Economy?
The average person holds around 10 loyalty programme memberships yet they use less than half of these programmes regularly. So what can you do to make sure your loyalty scheme isn’t lost in the sea of your customer’s membership cards?
There’s a great deal of choice when it comes to deciding on how to recognise good work and drive the behaviours of your team but when it comes down to it, the biggest step is making the decision to jump in. With that in mind, here are the 5 W’s of Loyalty and Recognition Schemes to help you decide.