Service-Profit Chain Theory: Driving Profitability Through Employee Engagement

"engaged employees go the extra mile to deliver, they provide better experiences for customers, approach their jobs with energy, creativity and deliver better service"

Posted on: 22nd May 2014

How Motivated Employees Create Loyal Customers
Type: Employee Motivation   |  staff  |  motivation  |  employee rewards  |  incentivebank  |  customer loyalty  |  incentivechoice

When staff motivation is at full throttle results show that these highly engaged workers grew businesses up to two and a half times as much as under motivated staff.

Posted on: 29th November 2012

8 key ingredients of a successful staff incentive programme
Type: Employee Motivation   |  staff  |  motivation  |  employee rewards  |  incentivebank

Incentive programmes are commonly geared towards increasing sales and market share, though importantly there are many other benefits derived from a carefully planned and executed incentive programme which this article will cover.

Posted on: 2nd August 2012

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