Surveys & Polls

To deliver and continue to deliver sucessful loyalty and motivation programmes it is imperative to listen and respond to your audience.  We are experienced at creating surveys and questionnaires that will give you the answers to the questions you need to know so you can make more effective timely decisions.  

• Motivation Audits
• Questionnaires,
• Loyalty Assessments
• Exit Interviews
• Feedback
• Assessments
• Customer Satisfaction
• Polls
• and more

Online & Email Surveys
incentiveEYES is an Online Survey Tool from incentiveSMART designed to help us create and publish custom surveys and polls quickly and cost-effectively, then view results graphically and in real time. 

Paper Based Surveys
There are also many benefits to paper based surveys, giving participants longer to consider their responses and reaches all of your audience whether they have daily internet access available or not.  incentiveSMART can handle every aspect from survey design, production, fulfillment and management of the responses.

Inbound or Outbound Telephone Surveys 
We are able to coduct in or outbound surveys for your customers or staff from our dedicated contact centre.  Results and activity can be monitored and viewed by our customers in real-time.

Short SMS quizzes and questionnaires
Our high tech SMS, MMS text messaging platform makes with near 100% read rates and high response rates, SMS/MMS is a great way to communicate with your participants.

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